BoohooMAN Reviews

BoohooMAN
( 10 reviews )

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BoohooMAN Customer Reviews

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Not a bad place
October 30, 2023

I found that this is a great company for modern clothes, haven't had to return anything as yet despite ordering numerous times of which there was about 40 items overall. Found that there was no problem with size or delivery and quality not bad either. Seems that the only reviews here are bad ones, the good reviews don't seem to be there as I'm sure there are plenty.

Awful
November 30, 2022

Absolute rubbish!! Have to contact them through fb to chase next day delivery that never arrived. Ordered on 25th it's now the 30th and told I have to wait til the 8th before they even look into it!

The same thing happened to me a few months previously but I thought I'd give them another go as stupidly I'd paid for a year of Premier next day delivery- what a massive waste of time and money. Just avoid them and don't give yourself the headache

Bad Quality / Refund issues
November 3, 2022
I bought an item on this website, and it was way too small. Then i had to buy a refund label for 6$ (which is okay in my opinion), but they didn’t refund me my full 20$, they only refunded me 11$. So I literally paid 16$ for nothing. (10$ was shipping). That means, I paid 20$ and only got back 4$. Also, the product Quality was horrible and I really don’t recommend it.

DO NOT ORDER FROM THEM
July 27, 2022

This is the worst company ever!!!!! I made a purchase and also paid $13.99 (Express UPS 3-4 days), I still haven't received mine.

I received a email from UPS about a $25 shipping fee that’s owed on the order funny thing is I paid the shipping fee on boohooMAN when I placed the order, I reached out to customer service they advised me to pay it and they’ll reimburse me. I paid and nothing shown.

Not only that, my order still in transit (United Kingdom). I definitely don’t recommend this company they are NOT truthful nor are they reliable extreme lack of integrity with this company SHOP ELSEWHERE!

Avoid!!! poor service and delivery!
December 8, 2021

Tempting discount but poor service and delivery process, avoid!!!

Shipping and costumers service
October 5, 2021
Their shipping is awful it’s take 1-2 months and still you have to pay for shipping, they have no costumers service!! No phone number! No direct contact with them!!

Be aware MASSIVE THEFT DISCOUNT NOT APPLIED (£57.28)
June 25, 2021

Be aware MASSIVE THEFT DISCOUNT NOT APPLIED (£57.28)

This is a link that shows everything in a spreadsheet and all the evidence? Any mathematical genius at my maths or principles let me know if I’m wrong.

https://docs.google.com/spreadsheets/d/e/2PACX-1vRgTSh-hqNsqCJfngcIBptOBjEDd8LoKadcBehRDBcrACuS2XHxqgLbWQLBfbDSgw/pubhtml

Placed 1 orders looked into discounts worked out everything on spreadsheet 10% applied 40% not applied.

2 order in my basket again 10% applied 30% applied, total correct based on my working out

Response from the customer service

Sorry about this, only a promotional code can be applied to an order. This is the reason for the order price.

-Umar

Thanks for letting me know you’re having some issues with your payment price.. Please remember, only one promotional/discount code will be accepted per order and this can exclude some items such as sale items, premium collections, beauty products and any other promotional items. That is why you may have been charged the original price for the products

-Umar

Differences

Order placed = only promotion codes applied and 2 discounts should have been applied

Order in my basket= only promotion code applied and 2 discounts HAVE BEEN APPLIED

Sending 1 wrong item per order
May 27, 2021

I asked for 2 cargo kaki shorts. After 1 week and a half I have received a cargo short... and a crappy blue swimming suit. Looking at the thing... it isn't worth 6 dollars.

They want me to send the item back to receive only the money for the kaki.

Stay away from this company!

Scammed?
March 5, 2021

I am a first time customer. I have ordered a hoodie from the website, and frequently checked the delivery status. Firstly, the day after i ordered the item (Feb 27th) I tracked the order and saw a list of delivery history, and saw history for March 1st and 3rd, despite it not yet being march. I found this a little odd, so i decided to do further investigation to see other customers reviews and the chances of a scam.

I found a large number of bad reviews on this website, and multiple other websites, as well as a high chance of a scam via scamadviser. That being said, I entered my order number on boohooman.com today and was told i should expect my package between Friday, march 5th, and Wednesday, March 10th.

I’ll give it until march 15th to receive my purchase or a reasonable explanation, and if neither of these is received, i will contact Chase Bank to fully refund my order, rather than going through the hassle of getting a refund through Boohooman.

If everything goes well however, i will be shopping with Boohooman again. Hopefully we can build a great relationship, and i hope i wasn't scammed.

Horrible company
April 2, 2019
absolutely horrible company. Customer service is responsive but their main job is to push the blame to the customers. Never ever try your luck with this company. I've had much better experience dealing with other online merchants such as ASOS.