BioTrust Reviews

About BioTrust

BioTrust, found online at BioTrust.com, is a new line of health supplements founded by nutritionists Josh Bezoni and Joel Marion that promises to include only top quality, all natural ingredients.

Josh and Joel created BioTrust in 2011 after learning that the health supplement industry in the United States is essentially unregulated. This means that not only do certain supplements not provide the results they promise, but some of them don’t even include the ingredients they promise.

As nutritionists who believe that nutritional supplements play an important role in people’s health, they decided to create a supplement line that not only has top quality, all natural ingredients, but that also is free from hormones, antibiotics, artificial sweeteners, coloring, flavors, and preservatives.

Their supplement line includes IC-5, which is their supplement for Advanced Insulin and Carbohydrate Management. Though many diets emphasize eating protein and reducing carbohydrates, BioTrust says that you should include carbohydrates in your diet, as long as your body is processing them correctly.

Their IC-5 supplement helps your body process carbs correct because it includes five different ingredients which BioTrust says has been proven to help your body maintain healthy blood sugar levels.

They also offer LeptiBurn, an advanced fat burning hormone supplement which increases your leptin levels, which helps your body burn fat. LeptiBurn includes six different ingredients which BioTrust says have all been shown to help your body burn fat.

A one month supply of any of BioTrust’s supplements range between $49.95 and $69.00, depending on what you are ordering. But all of their supplements purchase packages give you the option of purchasing two bottles and receiving a third bottle free, or purchasing four bottles and receiving two bottles for free.

BioTrust also offers a 1 year guarantee. If you return your empty or unused products within one year of the purchase date, you will receive your money back within 3 days.

If you have any experience with this product, please leave your BioTrust reviews below.

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211 ‘BioTrust’ Reviews
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1 Review

Will definitely be using in the future

Reviewed By Babette Pelloux on September 17, 2014

I am a diabetic who, after receiving some scary results from my AC1 blood tests (about 7.5), decided to try the IC-5 product. I did watch the long video and although it was a little much, I liked the information about the ingredients, especially about the cinnamon which I have heard is very good for diabetics. I used 3 bottles of the product over the course of about 6 months. I know I didn't take them as much as I should have as it is almost impossible to remember to take them 15 minutes prior to eating on most occasions. Earlier this month I went back to my doctor to have my 6 month blood work. I was ELATED to see that my AC1 had gone from over 7.5 to 6.5! Those who are diabetic understand that we strive to have this number under 7 in order to prevent damage from diabetes, so this was HUGE for me. I did make other changes to my eating (cut alcohol in half, went to mostly organic and changed to Stevia as a substitute for Splenda) but still...this was great. I should also state that when I started taking the Biotrust pills, I also started drinking their protein shakes almost everyday for breakfast. I LOVE the taste of these shakes and they have less sugar than any others I could find. They are also the best tasting by far. Drinking these shakes has stopped me from eating baked goods or other breakfast items that are bad for me. I will continue on with these shakes and IC-5 pills as long as I continue to see improvement in my health. My only complaint is I can't seem to remember to take them as much as I should!

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1 Review

Biotrust Protein/Community: Extraordinary

Reviewed By Lendo on September 2, 2014

I was fortunate enough to stumble upon the Biotrust community and protein back in April and it has ultimately changed my view on how health and fitness should be approached.

Let me first start by stating the health and wellness industry has been part of my lifestyle and career for the last 15 years. I've owned an independent pharmacy that wanted to improve the outcomes of all of our patients and a main component is proper nutrition and supplementation. So I have done extensive research in vitamin manufacturing processes and companies to make sure the efficacy is up to a standard that I thought would provide my customers with REAL results. I understand the protein and sport supplement industry and all companies are not created equal. I have tried, studied, and researched proteins as well. Enough about my past.

So, of course I was interested in the Biotrust Protein. i want THE very best supplements going into my body. I work my butt off in the gym and i want to feed my body with the best, so it can grow and maintain optimum health. This is what drew me to Biotrust's protein. They use absolutely the highest grade proteins without GMO's and the taste is truly off the charts. I make ice cream at night out of it and it's ridiculous. Not only do they use the highest grade, they use the perfect combination of the most scientifically bio-avaliable protein. The cost is more than the standard protein, but that's what happens when you use the best ingredients and don't cut corners.

What sets Biotrust apart is the community forum. There you have access to the absolute best nutrition coaches as well as active, positive members that are striving to be the best they can be. The wealth of information you get from this forum is well worth paying a little extra for the BEST protein available.

I would suggest anybody that is interested from novice to expert take a look at the forum and try the supplements, it will change the way you look at an industry that is dogmatic in it's approaches as they all want to sell you the newest and greatest thing. Biotrust approaches each member as an individual and sets programs and nutritional advice to the person and their goals.

My sister has been doing the One Day Diet and she has lost 30 lbs in 3 months. She is more positive, more productive at work, and happier. She has accomplished it on her own, but the ground work guidance, and support came from BT.

Lendo

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1 Review

Scam

Reviewed By Wendy S. on August 26, 2014

After reading these reviews, I am even more concerned about the products sold by this company. Encouraging people to fast? ultra low caloric intake without doctor supervision? Real nutritionists and dieticians encourage healthy eating, portion control and exercise (to the extent possible). This is just another fad diet that is probably very unhealthy. I also enjoyed reading the "paid advertising" on this review board. "Trust" is in their name...oh please. I smell a FDA and FTC investigation in their near future.

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1 Comment
Tim
August 28, 2014

Hi Wendy,

My name is Tim Skwiat, and I am the Senior Nutrition and Exercise Coach with BioTrust Nutrition. I'd like to take a moment to speak to some of the concerns you raised, as I'm confident that they can be completely alleviated in doing so.

"Encouraging people to fast?"

The One Day Diet incorporates intermittent fasting (IF), which has a significant and growing body of research to support its use for health, longevity, and body weight management. In fact, it's well beyond a fad diet, as IF is practiced regularly in certain cultures (e.g., Ramadan). For extensive research on this topic, please see the following thread at our Online Coaching Community:

http://goo.gl/PUEYxy

With that being said, this is not the only nutrition plan that we offer our clients. What's more, we provide intensive nutrition coaching for free for our customers (more on this in a moment).

"ultra low caloric intake without doctor supervision?"

We do not recommend very low-calorie diets (VLCDs) to our customers, nor do our recommended nutrition plans come close to them. In fact, many of the principles by which our plans abide and the strategies that they include are designed to counteract the downfalls of VLCDs.

For example, research shows leptin levels drop by as much as 50% after just 7 days of dieting, which is problematic given how leptin affects metabolism, hunger, mood, parasympathetic nervous system activity, and the list goes on. We recommend folks use a form of re-feed (Cheat Day) in the face of prolonged caloric deprivation to combat both leptin and general hormone dysregulation (ghrelin, testosterone, estrogen, cortisol, etc.).

In addition, any of our pre-written nutrition plans are completely customizable based on one's needs and goals.

What's more...

"Real nutritionists and dieticians encourage healthy eating, portion control and exercise (to the extent possible)."

We couldn't agree more. In fact, we send out a daily newsletter to our subscribers providing helpful nutrition and exercise tips, and we publish these articles on our website.

On top of this, we provide a free Online Coaching Community for our customers. We have certified nutrition and exercise professionals available to answer customer questions and provide accountability and social support.

There, our goal is to guide and coach customers on how to make better lifestyle choices to support their long-term body transformation goals. This includes addressing nutrient/dietary deficiencies by making better food choices; understanding energy balance and calorie control through proper portion control; implementing mindfulness and awareness strategies; hydrating properly; managing stress effectively; and more.

In the following thread over at our free Coaching Community, you'll see an example of this:

http://goo.gl/xzjFXJ

And in the following article, you'll see an example of how we emphasize food choices and portion control over other seemingly less significant factors:

http://goo.gl/LF1SwF

With all that being said, we're here to help and happy to do so. We encourage you to join us at our free Online Coaching Community so that we can help you achieve your health and fitness goals.

Sincerely,

Tim Skwiat
Senior Nutrition and Exercise Coach

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1 Review

Very satisfied

Reviewed By Connie White on August 26, 2014, Los Angeles, California

I ordered BioTrust chocolate Protein Powder some months ago and I have been using it regularly ever since. Combined with my NutriBullet, it is really fantastic. When I first ordered, I did not want auto shipments but I somehow did get an auto shipment. However, I had no problem at all with Customer Service -- they refunded my money immediately and even let me keep the product that had been shipped!! I plan to explore more of the BioTrust products for health supplements. They are reasonably priced for the market and their Protein Powder supplement is really, really good!! I like the fact that the ingredients are up-front and easily determined -- not in such small print that you struggle to know what the heck is in it. Overall, I am satisfied.

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1 Review

Sketchy

Reviewed By Leigh-Anne on August 12, 2014, Newfoundland, Canada

I haven't used the product because after watching the long boring video, I attempted to place an order to give it a try but it wants my credit card info including number, date & even security code! I'm sorry but, I do NOT EVER give my CC info online or over the phone. The only places I order online or by phone are the ones that have the sense & common courtesy to use Paypal. Otherwise, no matter how good your product may or may not be, I will NEVER know because I will never order it with that method. I also did some checking once I realized this was the only option to pay. They are BBB accredited HOWEVER, There are several complaints regarding unauthorized transactions on peoples' credit cards, refund issues, etc. Nope, not an option until you enlist Paypal buddy!!!!!

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Tim
August 15, 2014

Hi Leigh-Anne,

My name is Tim Skwiat, and I am the Senior Nutrition and Exercise Coach with BioTrust Nutrition. First and foremost, I would like to thank you very much for your interest in our premium, scientifically-backed supplements.

I'm sorry to hear that you were not comfortable placing your order online, but I do have good news for you. You are also more than welcome to call our toll-free Customer Service number, and one of our Customer Care Specialists will gladly assist you in placing your order. As a matter of fact, you may even inquire to see if there are any current specials:

(800) 766 - 5086 (M - F 9a - 8p CST; Sat - Sun 10a - 8p CST)

Thank you also for calling attention to our BBB status. We currently have an A- rating with the BBB, with the only factor currently lowering our rating being our time in business. We just had our two-year anniversary, so we'll be looking very forward to bumping up our rating to an A+ within the next year. :)

You'll also see that the following factors have contributed to raising our BBB rating to where it is today:

* Complaint volume filed with BBB for business of this size.
* Response to 18 complaint(s) filed against business.
* Resolution of complaint(s) filed against business.
* BBB has sufficient background information on this business.

We look forward to serving you and to helping you achieve your health and fitness goals as well, Leigh-Anne!

Sincerely,

Tim Skwiat
Senior Nutrition and Exercise Coach

Leigh-Anne
August 16, 2014

You, clearly, don't understand my concerns. I won't be providing my CC # to anybody whether it be on the internet or the phone. EVER. You also have several complaints on BBB RE unauthorized transactions on clients' CCs.

Thanks but no thanks

Leigh-Anne
August 16, 2014

Unless you change & offer paypal

Tim
August 19, 2014

Hi Leigh-Anne,

I apologize that you had to clarify. I'm sorry to hear that we will not be able to help you achieve your health and fitness goals at this time. Should you change your mind in the future, please know that we're here to help you and happy to do so.

With regard to the BBB reference, even though there are not many complaints, we take each one very seriously and work directly with the customer to resolve them as quickly as possible. You'll see that all cases have been resolved. We never process unauthorized charges on our customers' accounts.

We wish you the best in health!

Sincerely,

Tim Skwiat
Senior Nutrition and Exercise Coach

Leigh-Anne
August 20, 2014

You say you never process unauthorized transactions on your clients' accounts. However, that's exactly what the BBB states! Just because you "resolved" the charges does NOT mean they did not occur. And, just because you "resolve" the issues does NOT mean people should be willing to encounter these issues. I, personally, have zero tolerance for issues that can be completely avoided as they cause way too much stress while trying to be resolved. Yes, nobody is perfect & mistakes happen but, NOT processing unauthorized charges on someone's account. My mind will never be changed UNLESS you provide Paypal & the fact that you do NOT provide Paypal &, also, process unauthorized charges is very disturbing. It doesn't matter how "few" complaints show on BBB, there shouldn't be ANY of this particular nature!

Leigh-Anne
August 20, 2014

I must say, I AM pleased to see that you do respond to everyone's comments whether negative or positive! However, stuff like this should not be "excused" or "made light of". You should be applying solutions NOT excuses.

Tim
August 24, 2014

Hi Leigh-Anne,

I hope this finds you well! I make myself personally available (tskwiat@biotrust.com) to any customer who would like assistance in achieving his/her health and fitness goals. We sincerely appreciate our outstanding and loyal customers, and we want to ensure a completely positive all-around experience.

We do not process unauthorized transactions on our clients' accounts. Customers have complete control over what they place in their shopping carts during their online shopping experience. We have Customer Care Specialists available to help via telephone and chat as well, and customers may also call in to place their orders 7 days per week.

We offer a Ship-N-Save discount program for our customers that provides significant savings (including free shipping) on the present order and future shipments, which are automatically billed to the customer's account on a monthly basis. This is an option that the customer must select during the shopping experience. While it does provide a discount, free shipping, and many of our customers prefer it, it is by no means required (i.e., this is not an auto-ship program).

I apologize if I have been unclear or confusing in any previous comments that I've made. Should I be of further assistance to you and your health and fitness journey, please don't hesitate to contact me directly. We wish you the best in health!

Sincerely,

Tim Skwiat
Senior Nutrition and Exercise Coach

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