Big Fish Games Reviews

Big Fish Games
Based on 41 Reviews
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41 ‘Big Fish Games’ Reviews
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1 Review

Honest Company- But Has Issues

Reviewed By Robin Fariel on May 8, 2014

If anyone posts here about BFG being a scam and getting billed inappropriately, it means they are too stupid to read the clearly understandable terms of service.

If you choose to join the club you will be billed monthly and get a free game credit for each month. Which means all the people posting here who claim to have been billed for X months should have X number of game credits for free games on the website.

You can drop out of the club any time and keep playing your games already purchased games.

That said, BFG has gone down hill in the last year. No longer a forum where members can just chat with each other. No longer a Live Chat to contact Customer Service. Games for Macs are being released with technical issues.

I am borderline remaining as paying club member at BFG. There are really good deals but I feel quality of experience belonging to the website has declined rather dramatically.

Still- they are legitimate and 99.9% of those claiming this is a scam company simply did not bother to read the terms and should probably not be using the internet.

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1 Review

Genuinely Puzzled!

Reviewed By janedoe14 on April 21, 2014

I have been buying and playing Big Fish games since 2012. I have never had a problem with them making unauthorized debits from my PayPal account. When I joined, I was given the option to become a member of their game club, in which they would deduct a payment every month, whether I purchased a game or not. I declined. I preferred to wait for the sales, in which games were often offered for nearly half off of the original price. Which is why I am genuinely puzzled about all the complaints on here. And no, I do not work for Big Fish. I wonder if people are not checking to see if they have mistakenly signed up for the club? Also, are the ones who are complaining checking their Pay Pal authorized payments? Here's how to cancel it: Here’s how to cancel a subscription or recurring payment:

1.Go to www.paypal.co.uk and log in to your account.
2.Click ‘Profile’ near the top of the page.
3.Select ‘My money'.
4.In the ‘My pre-approved payments’ section, click ‘Update'.
5.Select the merchant whose agreement you want to cancel and click ‘Cancel’.
6.Click ‘Cancel Profile’ to confirm your request

I hope this helps!

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1 Review

Big Fish games website is a Scam

Reviewed By jason on April 21, 2014

they will charge you 10USD per month on your visa card wihtout let you know.. this is a scam website. dont give them your visa card number.

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1 Review

Big fish casino is rigged

Reviewed By SeaBreeze on March 3, 2014

Buying chip & gold packages from big fish casino, is like going to the bank, with drawling money, taking it home, ripping it up, and flushing it down the toilet!

The games don't pay, it's not uncommon to spin zeros 50 plus times on all slots.

Have you ever seen roulette drop nothing but red in 49 spin?

The more you spend the quicker you lose. 15 min before a sale, the already tight slots get tighter.

It's a nice setup, but ran by greedy executives, with zero marketing or customer service skills.

Save your time an money!

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Scam!

Reviewed By R Ardana on December 6, 2013, Jkt, Indonesia

I bought one game in January 2012, and without my authorization and without me knowing it, Big Fish has been charging me £5.39/month for 23 months.

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normanclarke
January 30, 2014

I have hade the same if you go to your bank they will drag the money back to your account and it will not stop if you cancel your bank card they change it to your new bank card

July 04, 2014

LOL....I see most people, on here, do not have BIGFISHGAMES issues, that bad, at all...but let me share with you a Horror Story about BFG!!!! I have been a club member of BFG since Feb. 2007....of late, my XP Computer's Hard Drive was fixing to crash, so I called my Computer Tech, who installed a brand new XP Hard Drive. Now...mind you, I bought hundreds of games from BFG AND A few DVD games from Walmart...ect ect ect....Now, with my new hard drive, all my other games work GREAT...But, MOST of my BFGs do not work, at all, no matter what I do or how much my tech wants to help. I have contacted BFG and they told me, YES, you have bought all these games, from us, that, now, no longer works on your new hard drive....Ohhhh, BFG said to me....''You need some 'special keys' to unlock all the games you have bought from us.'' So, I wrote them back...right? Problem SOLVED....''NOT''....BFG refuses to give me the keys to unlock my games, that I bought from them....To make a LONG story short, BFGs has stolen money out of my bank account since 2007, and here I sit, in 2014 with just 1/4th of the games I bought from them, that works. Buyer BEWARE!!!!!

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