51 ‘Big Fish Games’ Reviews
Big Fish Casino Sux
Take a good word of advice: only buy chips to become a VIP. Never buy any more.
Since Churchill Downs has taken over the app it's become money hungry and greedy.
They don't treat their paying customers well and will make you lose so you buy more.
Enjoy the games but don't get suckered in to buying fake chips for real money!
I'm unsure but I purchased a game that I used to play and then noticed that every month for three months they kept billing me. I don't recall signing up for this, but know that I probably wont appeal in that there commercial power better than mine.
Dishonest to say the least
I can only write an honest, negative review about Big Fish games here, it seems, so that's what I'm doing.
When I first signed up to BFG I was able to post whatever reviews I wanted, regardless of whether they were 2, 3, or 5 stars. Now it seems like about half the reviews I give that are under 4 stars are rejected. The reason given for the rejection is always vague, and that's probably because there IS no reason: I don't do spoilers, I don't use profanity, I follow all the other niggly little criteria that they insist upon, and still these reviews get rejected.
At the same time, I've noticed that a lot of the newer games consistently getting 4 and 5 star reviews, even when they look like tosh, and some of them are the same games where my own negative reviews have been rejected. Naturally, one starts to ask, how many of the other negative reviews got binned?
It seems obvious to me then, that Big Fish is fudging the numbers to make games that I wouldn't like, seem like they are good for every player. It's low, it's cheap and it makes everyone unhappy in the end... because if I buy a game that I hate based on fudged reviews, all that happens is that I don't trust the reviews anymore, or the company. And I don't.
I think BFG has a real conflict of interest situation going on with its reviews system tbh, and it needs to be sorted out - how can it be legit for a games developer (which is what BFG is) to screen reviews of its own games? Oughtn't they to put a disclaimer on the website stating that they are biased in favour of their own product? Clearly they are, and not stating that fact straight up is dishonest to say the least.
As with others, I was wrongly charged by them for about 6 months and was able to get a refund, so I can't claim I was scammed, but I am quite wary due to the fact that they never bothered emailing me a confirmation for ANY of those billings. Real live companies always issue bills and receipts. Why didn't BFG?
And as another commenter here said, it's always iffy when your terms and conditions include a promise that you won't take a class action suit out against the company you're signing up with. I also doubt the legality of this... and many other aspects of this dubious little empire.
Big Fish used to be good, but something happened. I don't know what, but I just don't trust the place any longer. I stopped receiving order confirmations one day, a couple months later my card got compromised. I have bought many, many games and now have access to none of them because Big Fish gave me a temp password that does not work. I don't trust them AT ALL. If I buy any games anymore it will not be from Big Fish, they can kiss my very loyal business goodbye. They SUCK now and it just completely blows because it was great speech therapy for the brain injured!
WARNING - Your account can be banned for NO REASON AT ALL!
Just a warning to fellow players to stop spending your hard-earned money on this SCAM since your precious account can be banned at any time no matter how much of a loyal customer you are.
Recently as I was banned due to "suspicious activity". I assume it was upsetting to ownership that I was on an (extremely rare!) winning streak of 500M chips. After all, it wouldn't be good if those sucker...er, I mean players won big and didn't have to buy chips! Really, their "Terms of Service" is just a really long document saying that you can be banned at any time, for any reason (or no reason!).
To make matters worse, they banned my wife too (just for the heck of it, I guess), even though she didn't have more than 1M chips and never won much. Hopefully some players see these messages and realize that they too could lose their account instantly if they hit it big.