About AuraVie Skincare
26 ‘AuraVie Skincare’ Reviews
TOTAL RIP OFF DO NOT FALL FOR THIS
I was also charged 97.88 but my bank declined the charge and send me a text message. I called my bank and told them I did not authorize this charge. I called and got the same run around as everyone else. I wish I had seen these reviews prior to ordering the samples/ I will never do that again.
I ordered this product in response to a free trial ad. I received the product, there was no invoice nor any literature explains the terms of the free trial. I just got my card statement with the $97.xx charge. I called AuraVie immediately and told them I did not like they product and therefore wAs not gong to pay that amount. Customer Service rep Vanessa told me I only had 10 days to have responded. When I told her I had not been tol that and was refusing the purchase. She hung up on me. I called back. Customer Service rep Matt offered me $35 off the price. I told him the product was not worth $60 something either and should I send the product back. Matt explained that when I authorized the charge for S&H for the free trial, he said there was a pop up window that explained in the fine print that I only had the 10 days to reply. He also said I could not return the product because I had opened it. Of course, I opened it, how else could I try it. I told Matt I had not seen the fine print and did not like their guaranteed product. He tol me that although my credit card bank would refund my money, eventually I would have to pay the 97... I told him I did not believe that to be true, and again offered to ship the unwanted product back. Matt said a $35 refund and maybe some coupons, if he could find them, was the best I could do and to get that I would have to send him an email stating I was not in dispute. I declined his offer, the product is unsatisfactory and I did not want the product or any future orders. I then called the credit card company who offered me a refund. They agreed that AuraVie could dispute my refusal of the product but the card company will definately block any future charges. I find this company's advertising to be outrageously deceptive. DO NOt FALl FOR THIS.
I ordered this product because it was supposed to be a free trial and all I had to pay was $4.95 for shipping and handling. Imagine my surprise when $97.88 was taken out of my checking account without authorization. I immediately called them (after 45 minutes waiting on the line) and was told they could not give me a full refund but only $50.00, I contacted my bank and filled out a dispute form with this company but was told it will take days. I cannot afford to have any huge amount taken out of my checking account when I am on a limited income. This is definely a big ripoff from this company and something needs to be done about it. I filed a complaint with the BBB
DON'T BE MISS LEAD!!!! SCAM RIP OFF
OIL OF OLAY IS MUCH BETTER
This product is not as good as oil of olay original skin care. I gave it a good try of over 1 month, and went back to olay. Olay definitely works better, and the price is so much better also.
hate the promotion, says nothing about 10 day trail. it is totally scam.
BEWARE OF THOSE FREE SAMPLE WEBSITE.!!
Not risk free!
I cancelled my order shortly after receiving it when I learned they would be sending another order and charging me 97.00 approx. This meant nothing. A charge came on my credit card. Credit card company called me about some questionable charges. They took it off and advised me to deal with the company should there be any additional charges. My credit card number was changed and another issued to keep this from charging again. Then, I called Auravie and they issued me a Return number. They sent the package with the 97 charge which prompted me to check on this. Hopefully they will honor the Return number and keep the package. This is not something I need to spend my entire day on. Very risky doing business with Auravie.
WARNING ...AURA VIE RIP OFF SCAM ARTIST BY COMPUTER
They thought they had me to .. After being charged .. I called my bank and they put a claim on my account ..And they will resolve this issue for me ... I informed them that the company was a scam .. And they were more then willing to assist me ..... Aura vie is a rip off.. Stay away ...These companies should be checked by the people allowing them to post these ads ..Call your bank or credit card company & stop payment by reporting that they scammed you ... Hope this helped .. Ty
I did not order it
I read the terms and conditions. I'm sure they do exactly what they say they will. R
A very good product.
I really have enjoyed using this product and can see the difference in my skin. However I don't like getting hood-winked. I called this morning and cancelled any further charges on my charge card. It was a very simple procedure which is all done by computer. I took down the cancellation number which they said would also be sent to my email. I hope their right because I don't intend to pay over $200 for future shipments. I did not read the fine print - which was not readable with my eyes. I've learned my lesson - nothing is for free!! I would have ordered more if the price was at least reasonable but I live on a fixed income and this is out of my range.
I changed my credit card#. As soon as I found out I couldn't stop them from charging me before the product could even take effect? Hell no. I called my bank and reported my card stolen! To me it was! They had my info and I couldn't stop them from taking my money! They did get my money! Scam scums!
I don't see any difference in my skin since i"ve been using this product
You can't read the fine print, and I couldn't find a phone number to cancel the future products so they just get you in a bind. I'm not paying $ 98.00 for a product I don't care for;
A BIG SCAM
Product does not work and offers are a SCAM. i WILL FILE A COMPLAINT WITH BBB as soon as they open. Also going to talk to the fraud division of Discover.
Thank you for being so honest in your review. It seems pricey but it is so worth it. I'm happy I read this article so I knew what I was getting into though.
Wow! Thanks ladies!
I just placed my order 3 days ago, and have not even received it yet. Guess I will not open it, return to sender, and call them to cancel tomorrow. Thank you!
company a big rip-off.. very deceptive advertising
very deceptive advertising and deceptive workers. I think they get paid by how they can LIE to customers about refund. they offer you $25 of your $100. I am reporting them to BBB
Can't read the small print, the offer was not FREE
Don't let them intimidate you
I encountered the same problems as many others here, the surprise $97.88 charge on my credit card. When I called them, they refused to allow me to return the product (which doesn't work anyway) because I was outside the 10 day window. I cancelled my subscription GET THE CANCELLATION CONFIRMATION NUMBER, so no further product would be shipped or charged.
When I said I was going to file a dispute with my credit card, they offered to "let me off the hook" for a mere $39.99, but only if I sent an email promising not to dispute the charge. They insisted that they win 97% of those disputes, so I better pay the 40 bucks and be done with it.
WRONG!!!! I disputed the charge with Chase Visa and was credited with the full $97.88, so don't fall for their BS. Push back and win against these scammers.
They Should Be Taken to Court
Wheather the poduct works or not. It's RIP-OFF
I got to AuraVie as a pop screen while searching for information about the family vacation that i was about to take. I didn't read fine print, but saw it as promotional offer for 4.97, I have sensitive skin and decided to try, but was not aware of further charges for the :free product:. It was delivered while I was on vacation, so I got it pass the 10 days free trial, I used for first time 2 days after got it, it was itching my skin, so decided to look at my account to get the number, what a surprise, got $97.99 charges for the "free" promotion. Called to cancel, only able to reach an automatic operator, I got a cancellation number, but only to cancel future shipping. So, now I'm stuck with a product that I can't use, and a charges of $97.99 that I wasn't aware of it. This should be an illegal action, send free examples, it the customer like it, then, let the customer decide to order or not, but do not make customer pay for a product offered as "free" after being charge for S&H to get it.