About AuraVie Skincare
25 ‘AuraVie Skincare’ Reviews
I ordered this product in response to a free trial ad. I received the product, there was no invoice nor any literature explains the terms of the free trial. I just got my card statement with the $97.xx charge. I called AuraVie immediately and told them I did not like they product and therefore wAs not gong to pay that amount. Customer Service rep Vanessa told me I only had 10 days to have responded. When I told her I had not been tol that and was refusing the purchase. She hung up on me. I called back. Customer Service rep Matt offered me $35 off the price. I told him the product was not worth $60 something either and should I send the product back. Matt explained that when I authorized the charge for S&H for the free trial, he said there was a pop up window that explained in the fine print that I only had the 10 days to reply. He also said I could not return the product because I had opened it. Of course, I opened it, how else could I try it. I told Matt I had not seen the fine print and did not like their guaranteed product. He tol me that although my credit card bank would refund my money, eventually I would have to pay the 97... I told him I did not believe that to be true, and again offered to ship the unwanted product back. Matt said a $35 refund and maybe some coupons, if he could find them, was the best I could do and to get that I would have to send him an email stating I was not in dispute. I declined his offer, the product is unsatisfactory and I did not want the product or any future orders. I then called the credit card company who offered me a refund. They agreed that AuraVie could dispute my refusal of the product but the card company will definately block any future charges. I find this company's advertising to be outrageously deceptive. DO NOt FALl FOR THIS.
I ordered this product because it was supposed to be a free trial and all I had to pay was $4.95 for shipping and handling. Imagine my surprise when $97.88 was taken out of my checking account without authorization. I immediately called them (after 45 minutes waiting on the line) and was told they could not give me a full refund but only $50.00, I contacted my bank and filled out a dispute form with this company but was told it will take days. I cannot afford to have any huge amount taken out of my checking account when I am on a limited income. This is definely a big ripoff from this company and something needs to be done about it. I filed a complaint with the BBB
DON'T BE MISS LEAD!!!! SCAM RIP OFF
OIL OF OLAY IS MUCH BETTER
This product is not as good as oil of olay original skin care. I gave it a good try of over 1 month, and went back to olay. Olay definitely works better, and the price is so much better also.
hate the promotion, says nothing about 10 day trail. it is totally scam.
BEWARE OF THOSE FREE SAMPLE WEBSITE.!!