About AuraVie Skincare
26 ‘AuraVie Skincare’ Reviews
TOTAL RIP OFF DO NOT FALL FOR THIS
I was also charged 97.88 but my bank declined the charge and send me a text message. I called my bank and told them I did not authorize this charge. I called and got the same run around as everyone else. I wish I had seen these reviews prior to ordering the samples/ I will never do that again.
I ordered this product in response to a free trial ad. I received the product, there was no invoice nor any literature explains the terms of the free trial. I just got my card statement with the $97.xx charge. I called AuraVie immediately and told them I did not like they product and therefore wAs not gong to pay that amount. Customer Service rep Vanessa told me I only had 10 days to have responded. When I told her I had not been tol that and was refusing the purchase. She hung up on me. I called back. Customer Service rep Matt offered me $35 off the price. I told him the product was not worth $60 something either and should I send the product back. Matt explained that when I authorized the charge for S&H for the free trial, he said there was a pop up window that explained in the fine print that I only had the 10 days to reply. He also said I could not return the product because I had opened it. Of course, I opened it, how else could I try it. I told Matt I had not seen the fine print and did not like their guaranteed product. He tol me that although my credit card bank would refund my money, eventually I would have to pay the 97... I told him I did not believe that to be true, and again offered to ship the unwanted product back. Matt said a $35 refund and maybe some coupons, if he could find them, was the best I could do and to get that I would have to send him an email stating I was not in dispute. I declined his offer, the product is unsatisfactory and I did not want the product or any future orders. I then called the credit card company who offered me a refund. They agreed that AuraVie could dispute my refusal of the product but the card company will definately block any future charges. I find this company's advertising to be outrageously deceptive. DO NOt FALl FOR THIS.
I ordered this product because it was supposed to be a free trial and all I had to pay was $4.95 for shipping and handling. Imagine my surprise when $97.88 was taken out of my checking account without authorization. I immediately called them (after 45 minutes waiting on the line) and was told they could not give me a full refund but only $50.00, I contacted my bank and filled out a dispute form with this company but was told it will take days. I cannot afford to have any huge amount taken out of my checking account when I am on a limited income. This is definely a big ripoff from this company and something needs to be done about it. I filed a complaint with the BBB
DON'T BE MISS LEAD!!!! SCAM RIP OFF
OIL OF OLAY IS MUCH BETTER
This product is not as good as oil of olay original skin care. I gave it a good try of over 1 month, and went back to olay. Olay definitely works better, and the price is so much better also.