AliExpress, located at AliExpress.com and run by AliBaba, is a website established in 2010 for global buyers who are interested in purchasing wholesale products directly from the Chinese wholesalers that produce them.
According to their website, AliExpress.com says that there are currently over 2 billion internet users, over 70% of whom have purchased a product online from a Chinese manufacturer.
With over 100,000 Chinese wholesalers available to online buyers today, AliExpress.com offers more than 9.5 million products from more than 4,000 categories, like automotive, fashion, computers and electronics, weddings and events, and more.
AliExpress.com claims to cut out the middle man and instead give you access to all these wholesalers and products in one place, along with a wide variety of buyer protection policies.
First, they use an Escrow payment system. AliExpress.com holds your payment until you are able to confirm satisfactory delivery of the product, and only then will they release it to the seller.
They also mark certain sellers as Assurance Plus Sellers. These sellers promise Speedy Processing, where goods are shipped within 48 hours. These sellers also provide a Description Warranty, and if the item you receive is not as it was described in the warranty, you can request a refund.
Some of these sellers also have Free Return policies, where if you are dissatisfied with the product, you can open a dispute claim within 15 days of delivers, and you can get free return shipping.
AliExpress.com also has a site wide policy which states that if you do not receive your product within 60 days, that you can receive a full refund of your product price. The site hopes that these policies make AliExpress.com safe for all your online purchases.
If you have any experience with this site, please leave your AliExpress.com reviews below.
They will take your money and no "BUYERS PROTECTION" as claimed!!!